Shipping Policy


Shipments are made USPS & UPS
The Butterfly Cookie Shop LLC is not responsible for delivery delays due to incorrect or incomplete addresses. We are also not liable for packages marked as "delivered" but subsequently lost.
Shipments returned due to incorrect or incomplete addresses will not be reshipped and will not be refunded.
Shipping charges will not be refunded for delays caused by closed locations and/or denied access to the delivery site.
Estimated delivery times do not account for unforeseen weather delays that may impact shipping and arrival dates.
The Butterfly Cookie Shop LLC is not liable for delivery delays resulting from the high volume experienced by shipping companies.



Cancellations or Modifications:
To cancel or modify an order, please contact us through the Contact section. We will do our best to accommodate your needs and provide a positive experience with The Butterfly Cookie Shop LLC.

 

 

Returns & Exchanges

Thank you for choosing The Butterfly Cookie Shop LLC for your gifting needs. Your satisfaction means the world to us.

Due to the perishable nature of our products and the fact that we cannot control how our products are transported and stored in the shipping process, once delivered to the customer, The Butterfly Cookie Shop LLC does not accept returns or exchanges. All sales are final.